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Read Gerlinde’s robot mower story
Stiga S.p.A. (Tax Code 07684381002), with registered office in Castelfranco Veneto (TV) - Italy, provides this information notice in accordance with EU Regulation 2023/2854 (Data Act) in order to illustrate, in relation to the connected products and related services it provides, among other things, the type of data generated by them and how they can be accessed. Please read this notice before entering into a contract for a connected product/related service.
1. Connected products
With reference to the Robot Lawnmower product, as a connected product, we inform you that it may generate the following information:
Type of product data
Collection frequency
Estimated data volume
Product code
collected only once at the first pairing of the app/robot
18
serial number
collected only once during initial pairing app/robot
MAC address
collected only once at the first app/robot pairing
firmware version
Each time the app is accessed, the previous data is overwritten
last position
long_exit
Each time the app is accessed, or each time a change is made, the previous data is overwritten
anti_theft
auto_update
rain_sensor
cutting_mode
keyboard_lock
cutting_height
push notifications
football_field_mode
smart_cutting_height
obstacle notifications
Working session (start/end)
Data collected at the end of each working session
Push notification type
When the event occurs
The product is capable of generating such data continuously and in real time.
To access the data or, where applicable, delete it, each user must send a communication to digital.innovation@stiga.com.
2. Related services
With reference to the related STIGA.GO App service, please note that:
a) Through the App, STIGA obtains the following product data:
Frequency of collection
Estimated volume of product data obtained
collected only once during the initial pairing of the app and robot
collected only once at first pairing app/robot
collected only once during the first app/robot pairing
The product is able to generate such data continuously and in real time.
The aforementioned data is saved on Google Cloud's remote server.
To access the data or, if necessary, delete it, each user must send a communication todigital.innovation@stiga.com .
b) The related service, the Stiga. Go app, generates the following data:
Nature of the STIGA GO app data
Estimated volume of data generated by the STIGA GO app
Scheduling
Each time the app is accessed or modified, the previous data is overwritten
15
Garden information
Each time a change is made, the previous data is overwritten.
First name
When creating or modifying a user account
Surname
Telephone number
Date of birth
Email
Country
Creation date
Push Notifications Enabled
App version information
Device info
Language
Timezone
Last app login
The data collected and/or obtained may be used for registration, creation of a personal account, use of the services offered by the App and for maintenance and after-sales technical assistance purposes, as well as for statistical analysis to improve the functioning of Stiga products and services.
The data will be stored for the duration indicated in the table below. Users are free to delete their accounts at any time.
Purpose
Storage
Registration, creation of a personal account and use of the services offered by the App
Data relating to registration with the App will be stored for the entire duration of registration with the App and deleted when the relevant account is deactivated.
Data processed for the management of your requests will be stored for the time necessary for such management and related obligations.
Data processed for the purposes of maintenance and after-sales technical assistance will be stored for a maximum of 10 years.
Data relating to the GPS location of your smartphone for accessing additional services and features of the App (e.g. find your nearest dealer, etc.) will be processed until consent is revoked and/or the account is deactivated.
Statistical analysis to improve the functioning of Stiga products and services:
Data used for statistical analysis in aggregate form will be stored for a maximum of 5 years.
To access data, request that it be shared with third parties and, where applicable, terminate sharing, or more generally to communicate with Stiga S.p.A., each user must send a communication todigital.innovation@stiga.com .
If the user believes that there has been a violation of Chapter II of the Data Act, they may lodge a complaint with the competent authority pursuant to Article 37 of the Data Act.
3. Trade secrets, user obligations and privacy
In relation to certain types of data that may constitute trade secrets of the data controller, in the event of the user exercising their right of access, Stiga S.p.A. reserves the right to assess the technical and organisational measures to be taken to preserve the confidentiality of the shared data. It is understood that, if Stiga S.p.A. believes that the disclosure of the data could cause serious economic damage despite the security measures taken by the user, it may refuse to comply with a request for access on a case-by-case basis, providing adequate justification.
The user is prohibited from using the data obtained following a request for access to develop a product that competes with the product from which the data originates; similarly, the user is prohibited from sharing the same data with a third party with the same intention and from using the data to obtain information on the economic situation, resources and production methods of Stiga S.p.A.
It is understood that the provisions of Regulation (EU) 679/2016 apply in relation to the exercise of rights concerning personal data.
19/01/2026
