Connectivity packs on autonomous robot A 4 | A 8
How does connectivity work on STIGA robot mowers?
The robot’s technology relies on seamless data communication between the STIGA Cloud and the robot itself, ensuring optimal performance. A stable connection is required for the robot to function.
Each robot includes a complimentary connectivity period. After this period expires, users will need to purchase a separate connectivity pack.
For the A4 and A8 robots, a complimentary two-year connectivity pack is included. By registering the product on stiga.com within 30 days of purchase, users will receive an additional one-year extension, bringing the total to three years of connectivity.
Why do you need to buy connectivity?
For seamless operation with STIGA AGS and GNSS RTK technology, the robot requires an uninterrupted connection to the STIGA Cloud via the 2G/3G/4G mobile network. This connection enables communication between your smartphone and the robot through the STIGA.GO app or other official STIGA software.
Important: A stable, permanent connection to the STIGA Cloud is essential for the robot to function.
Available connectivity packs
Each robot requires a specific connectivity pack, which can be purchased directly through the STIGA.GO app. The annual connectivity pack provides the necessary data traffic to keep the robot operational for 365 days from the date of purchase.
- Annual connectivity pack A 4: 19,90 € (VAT incl.)
- Annual connectivity pack A 8: 29,90 € (VAT incl.)
DISCLAIMER: The availability of STIGA robot connectivity depends on mobile network compatibility in your region throughout the entire service period and the presence of a local network provider. Prices are subject to change. If the data operator increases data traffic costs, the price of STIGA connectivity packs may also be adjusted. For the latest information, visit stiga.com/uk.
How and where to purchase connectivity pack
Connectivity packs can only be purchased via the STIGA.GO app or other methods as specified on STIGA.com.
Accepted payment methods:
- VISA
- Mastercard
- AMEX
- PayPal
Note: Purchased connectivity packs are non-refundable.
Connectivity packs on A 300 | A 500 | A 750 | A 1000 | A 1500 | A 3000 | A 5000 | A 7500 | A 10000
How does the autonomous robotic lawn mower work?
4G data traffic is used to ensure a constant and robust communication between the robot mower, the STIGA Cloud and the reference station. This ensues that obstacles in the garden such as walls, trees, bushes, etc. are not a barrier to the robot mower's communication with the rest of the system. As a result, your robot can take full advantage of its autonomy and care of your lawn with extreme accuracy. The connection between your robotic lawn mower and the STIGA.GO app on your phone works through the phone's data itself and does not use any of the data needed for the robot to work.
All STIGA autonomous robot mowers are delivered with free connectivity for the lifetime of the robot, so there is no need to purchase any additional data
The data traffic being used by the system starts from the moment the robot mower leaves the docking station and starts the mowing session. Depending on how large the garden is and how many cutting sessions have been scheduled, the data usage will vary. The data traffic stops when the robotic lawn mower goes back to the docking station, at the end of the mowing session.
For our autonomous robotic lawn mowers and their 4G connection, we chose to partner with Vodafone, and here are some of the reasons why:
1) Vodafone is the largest network in Europe, this ensures global and secure coverage.
2) STIGA cares about the security and privacy of users. This is why we protect the communication between our autonomous robot mowers and Vodafone SIMs, in order to be able to connect to the necessary services. This is also the reason why it's not possible to install SIM cards from other providers on our autonomous robot mower.
Please note that 4G or Vodaphone coverage in your garden is not required for our robots to operate.
Other network providers are compatible with your robot such as 02 and EE. The minimum network band required is 3G. The robot is fitted with a Vodaphone roaming SIM card which will cycle between 3G, 02, and EE to determine the best network communication in order to operate in your garden.
Is STIGA Cloud safe?
You don't need to worry about your data security. The servers where our Cloud runs are located in Europe and comply with restrictive data protection legislation.
Choose STIGA and be sure that your data security is protected.
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