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Discover features for 100% safety
Read Gerlinde’s robot mower story
The technology of the robot is based on data communication between the STIGA Cloud and the robot itself. The connectivity is necessary for the robot to work. After a free period of included connectivity, the user will have to purchase a connectivity pack separately. A complimentary two-year connectivity pack is included with the A4 and A8 robots. Subject to product registration within 30 days from the purchase date, the included two-year connectivity pack will be extended for an additional year.. The extension can be obtained by registering the product on stiga.com.
To work with Stiga AGS and GNSS RTK technology, the robot needs an uninterrupted connection with the STIGA Cloud. This connection happens through the 2G/3G/4G mobile network. The connection between the robot and the STIGA Cloud also allows communication between your smartphone and the robot through the STIGA.GO APP or other official STIGA software.Without a permanent and stable connection to the STIGA Cloud, the robot cannot work.
Each robot is associated with a specific connectivity pack, which can be purchased directly via the STIGA.GO App. This connectivity pack will provide the necessary data traffic to keep the robot working for 365 days from the date of the purchase of the annual connectivity pack.
DISCLAIMER: The above is subject to STIGA robots supporting the mobile network technology in your market during the full period of time and that there is a supplier of mobile network technology in the area. Prices may be subject to change. If the data operator should increase data traffic costs, the price of STIGA connectivity packs might increase as well. For more information, visit stiga.com
Connectivity packs can only be purchased through the STIGA.GO App or through means from time to time indicated on STIGA.COM . Compatible payment methods:
The purchased connectivity packs are not refundable.
4G data traffic is used to ensure a constant and robust communication between the robot mower, the STIGA Cloud and the reference station. This means that obstacles in the garden such as walls, trees, bushes, etc. are not a barrier to the robot mower's communication with the rest of the system. As a result, your robot can take full advantage of its autonomy and care for your lawn with extreme accuracy.
The connection between your robotic lawn mower and the STIGA.GO app on your phone works through the phone's data itself and does not use any of the data needed for the robot to work.
All STIGA autonomous robot mowers are delivered with free connectivity for the lifetime of your robot. No extra costs needed.
The data traffic is being used by the system from the moment the robot mower leaves the docking station and starts the mowing session. Depending on how big the garden is and how many cutting sessions have been scheduled, the system will use more or less data from the given amount. The data traffic stops when the robotic lawn mower goes back to the docking station, at the end of the mowing session.
For our autonomous robotic lawn mowers and their 4G connection, we chose to partner with Vodafone, and here are some reasons why:
1) Vodafone is the largest network in Europe, this ensures global and secure coverage.
2) STIGA cares about the security and privacy of users. This is why we protect the communication between our autonomous robot mowers and Vodafone SIMs, in order to be ableconnect to the necessary services. This is also the reason why it's not possible to install SIM cards from other providers on our autonomous robot mower.
Is STIGA Cloud safe?
You don't need to worry about your data safety. The servers where our Cloud runs are located in Europe and this means they respect a very restrictive data protection legislation. Choose STIGA, discover quality and enjoy safety.
In the following countries, we can grant the presence of at least one provider that allows the autonomous robot mower to work properly.
Albania, Austria, Balearic, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man & Jersey, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.
This does not grant that the product will work in the whole country, as this depends on may other factors: type of provider available, GPS coverage, 4G coverage, garden shape. Always check with your dealer before installing the robot.
Depending on the country, there are different providers you can rely on:
AlbaniaVodafone Albania
AustriaMagenta T-Mobile Austria3 AustriaA1 Austria
BalearicVodafone SpainOrange SpainTelefonica Spain
BelgiumOrange BelgiumBase BelgiumProximus Belgium
Bosnia and HerzegovinaBH Telecom Bosnia and HerzegovinaMtel BiH
BulgariaVivacom BulgariaYettel BulgariaA1 Bulgaria
Canary IslandsVodafone SpainOrange SpainTelefonica Spain
CroatiaT-Mobile CroatiaA1 HR
Czech RepublicVodafone Czech RepublicT-Mobile Czech Republic
DenmarkTelenor DenmarkNuuday
EstoniaTele2 EstoniaTELIA EstoniaElisa Estonia
FinlandDNA Oy FinlandAlands MobilitelefonElisa Finland
FranceOrange FranceSFR FranceFree MobileBouygues France
GermanyVodafone GermanyT-Mobile GermanyTelefonica GermanyTelefonica Germany
GreeceVodafone-Panafon GreeceCosmote Greece
HungaryVodafone HungaryYettel HungaryTelekom Hungary
IrelandVodafone IrelandThree Ireland (Hutchison) Limited
Isle of ManManx United Kingdom
ItalyVodafone ItalyTelecom Italia Mobile
KosovoMonaco Telecom - Vala Kosova
LatviaTele2 LatviaBite Latvia
LiechtensteinMobilkom LiechtensteinSwisscom Switzerland
LithuaniaTele2Bite GSM Lithuania
LuxembourgPost LuxembourgOrange LuxembourgTango Luxembourg
North MacedoniaA1 Macedonia
MaltaEpicGo MaltaMelita Mobile Ltd.
MoldovaMoldtelecom Moldova
MontenegroOne Montenegro
NetherlandsVodafone NetherlandsKPN NetherlandsT-Mobile Netherlands
NorwayTelenor Mobil Norway
PolandPlus PolandT-Mobile PolandOrange Poland
PortugalVodafone PortugalTMN Portugal
RomaniaVodafone RomaniaTelekom RomaniaOrange Romania
San MarinoVodafone ItalyTelecom Italia Mobile
SerbiaA1 Serbia
SlovakiaOrange SlovakiaT-Mobile SlovakiaO2_slovakia
SloveniaMobiTel SloveniaA1 Slovenia
SpainVodafone SpainOrange SpainTelefonica Spain
SwedenTele2 SwedenTelenor Sweden
SwitzerlandSunrise SwitzerlandSaltSwisscom Switzerland
TurkeyVodafone Turkey
UkraineVodafone Ukraine
United KingdomVodafone United KingdomO2 United KingdomHutchison_United_Kingdom
